WhatsApp API Integration with Firebase – Smart Customer Engagement
I successfully integrated WhatsApp API with Firebase to enable automated messaging and customer interaction for businesses.
Key Features & Implementation: • Enabled automated order confirmations, updates, and notifications via WhatsApp. • Integrated real-time customer support, reducing response time. • Implemented personalized messaging based on Firebase database triggers. • Improved business communication by providing instant updates to users.
Impact & Results:
✅ Enhanced customer engagement with instant messaging. ✅ Faster response times for inquiries and order tracking. ✅ Automated notifications, reducing the need for manual follow-ups.
This integration provided businesses with a direct, efficient, and automated communication channel via WhatsApp.